Resume

Professional Experience

Community Health Center of Snohomish County
Communications Specialist
January 2024 – January 2025

Managed internal and external communications for 650+ employees and 75,000+ patients
Developed and launched new branding guidelines
Created content for the organization website and intranet; oversaw updates, additions, and redesign
Designed and procured digital assets for collateral including social media, flyers, billboards, patient handouts, and regulatory and way-finding signage
Wrote and edited copy for multiple communication channels including texting campaigns (50,000+ recipients), mailing campaigns (12,000+ households), press releases, and ghost-writing for C-suite
Coordinated cross-departmentally to lead an organization-wide giving campaign to secure more than $7,000 in donations benefitting non-profit partners
Collaborated with senior leadership to deliver strategic communication plans
Supported organization-wide projects through active engagement with C-suite, clinic and department leadership, and the school-based health center team
Managed relationships with creative services vendors

New Horizons
Marketing and Communications Manager
December 2022 – January 2024

Developed a new website aligning with the creative vision of the strategic plan
Rebranded internal and external communications across departments
Collaborated with the Director of Advancement to build creative assets for a new legacy giving program
Rebranded our sustaining giving program to inspire and empower donors to have an lasting impact on our mission of ending homelessness
Utilized a client-centered interview approach to storytelling
Designed collateral such as newsletters, reports, event materials, menus, and social media graphics
Managed vendor relations with printing services
Created branding for the Annual Gala and supported event planning and execution

Keep Me Connected
Content Developer and Social Media Manager
November 2020 – November 2022

Developed compelling marketing content including newsletters, UX web copy, and social media copy and graphics for VIP clients
Copyedited with a keen eye for grammar, voice, and consistency
Managed more than 20 social media accounts with a focus on increasing each client’s following, some seeing a 900% increase within a year

CRISTA Media
Various
October 2014 – February 2021

Digital and Content Assistant
September 2019 – February 2021

Analyzed social media data and digital campaign performance for clients
Created progress reports for clients to track advertising key performance indicators
Wrote blog content for 30,000+ monthly visitors

Promotions Assistant
June 2017 – August 2019

Planned and coordinated events for as many as 6,500 guests, including large-scale conferences and concerts
Led a team of 10+ street team employees
Managed backstage meet-and-greet events with top station artists
Wrote on-air promotional copy for 340,000+ weekly listeners

Radio Promotions Street Team
October 2014 – June 2017

Led coordination and execution of 100+ events
Managed a team of three to four street team members
Facilitated onsite communication between talent, vendors, and facility staff

Education

Seattle Pacific University
Bachelor of Arts in Communication

North Seattle College
Web Design Certificate
Graphic Design Certificate

Skills

Analytics: Google Analytics, Meta Business Suite
Content creation: Copywriting, ghost-writing for C-suite and HR, blogging, AP-style editing, UX web content and design, graphic design
Design: Canva, Photoshop, Illustrator, InDesign
Language: Bilingual in Spanish
Marketing: Facebook, Instagram, X, Threads, Pinterest, LinkedIn, TikTok, Constant Contact, Social Pilot, Hootsuite, Later, WordPress
Project management: Campaign execution, event planning and coordination, vendor collaboration
Technical: HTML5, CSS, Meta & Google Ads, Chat GPT